Plain answers to real questions.

$45 per room (up to 12×12), with a $135.00 minimum on any job. Hallways are $25, staircases $55, walk-in closets $15. You get the full price in writing before we start — no surprise add-ons in your driveway.

No hidden anything. The minimum is $135.00 on any job, stated up front. That's it.

Not within our DFW service area. If a job is unusually far out, we'll tell you before we book — never after.

Same-day and next-day are often available. For water damage, we respond 24/7 in 45 minutes or less.

Yes — for military, veterans, and first responders. Mention it when you call or text and we'll apply it to your quote. [confirm: amount.]

[confirm: cash, card, etc.] We give you the total in writing before any work begins.

[confirm: typically no deposit for standard residential jobs; larger or specialty jobs may differ.]

Most carpets are dry to the touch in 4–6 hours and fully dry in 8–12. We use truck-mounted high-vacuum extraction, so we pull out far more water than rental machines — that's the single biggest factor in dry time. Turning on ceiling fans and the A/C speeds things up further.

Every 12–18 months for most homes; every 6–12 months with pets, kids, or allergies. Manufacturers often require periodic professional cleaning to keep a warranty valid.

Most of the time, yes — even old ones. We treat the source with enzyme/oxidizing agents, not perfume. If saturation reached the pad or sub-floor, we'll tell you honestly what it'll take.

Yes. We use citrus-based, all-natural cleaning solutions that are safe for kids, pets, and allergy-sensitive households.

We move and replace standard furniture as part of the job. We don't move oversized or fragile items like pianos, china cabinets, or electronics — we'll clean around those.

We don't leave until you've inspected the work with us. If we missed something, we fix it — no charge, no argument.

Cleaning ($1/sq ft) pulls the dirt out of the grout pores. Sealing ($0.50/sq ft) adds a protective barrier afterward so it resists staining and stays clean longer. Cleaning first, then seal.

Silk and viscose can't take in-home cleaning safely — the dyes and fibers need a controlled full-submersion wash and flat dry at our facility. We pick up and deliver free.

[confirm: typically several days to about a week, including dusting, washing, and controlled drying.] We'll give you a timeframe when we pick it up.

45 minutes or less, anywhere in the DFW metroplex, 24/7.

We document the loss and the mitigation work so you have what your insurer needs. [confirm: direct billing vs. documentation for reimbursement.]

It stops the damage from spreading: we extract standing water, dry the structure with air movers and dehumidifiers, and monitor moisture until it reads dry — which is what prevents mold and warped floors.

Sudden, accidental water damage (a burst pipe, an overflow) is often covered; gradual leaks and neglect usually aren't. Your policy decides — we give you the documentation to make the claim.

Sprays sit on the surface and mask. We find the contamination with UV, treat it with professional enzyme/oxidizing agents that break down the uric-acid crystals, and extract it — destroying the source, not covering it.

Often, yes — from carpet, upholstery, and soft surfaces. But some smoke damage needs sealing, paint, or HVAC work we don't do. We'll tell you honestly what we can and can't fix before you pay.

[confirm: scope. If yes, note it's handled discreetly and quoted on inspection; if no, state that plainly and refer out.]

Yes — disabled veteran-owned and operated. It's not a marketing badge; it's how we run: on time, clear communication, finish what we start, accountable to the standard.

Yes — fully bonded and insured, with liability coverage on every job.

14 years serving Plano and the DFW metroplex.

Plano, TX — 3700 W. 15th Street, Suite 118B — serving all of DFW.